2-minute setup • No credit card required

Strategic questions.
System answers. Instant answers. Grounded answers.
Stop waiting for your engineers to respond.

Directors, PMs, and execs get the system insights they need for project scoping, estimation, OKRs, and KPIs — without waiting on engineering.
In Slack. In Microsoft Teams.

  • Ask strategic questions about how your systems work
  • Get grounded answers with source references in seconds
  • Stop waiting hours for engineering to respond
Bring your own keys: Anthropic API AWS Bedrock Google Vertex AI
# leadership
CTO
Marcus • CTO 9:14 AM
@context How much revenue are we losing from blocked EU checkout attempts?
CX
critical.cx APP 9:14 AM
The geo_restriction check in CheckoutController logs to analytics.track('checkout.geo_blocked'). Last 90 days: 4,847 blocked EU attempts. At $49 avg order value, that's ~$237K/quarter blocked.
8.2s

Your systems become queryable.
Your leadership becomes self-serve.

@mention the bot in Slack. Get answers grounded in your actual implementation.

Sandboxed Isolation

Security

Your systems are analyzed in network-isolated workers. No training on your data. No retention. Delete logs anytime.

SOC 2 compliant Zero data retention

Your Keys, Your Costs

No Markup

Use your Anthropic API key, AWS Bedrock, or Google Vertex AI. You pay LLM providers directly. We add zero markup to token costs.

Anthropic Bedrock Vertex AI

Slack-Native

Where You Work

@mention the bot in any channel. Answers stay in threads. Also available via REST API and embeddable chat widget.

Slack Teams REST API

The strategic questions you couldn't ask
without scheduling an engineer.

Now answered in seconds. Grounded in your actual systems.

EXECUTIVES & LEADERSHIP

Board prep, due diligence, velocity tracking — without waiting on eng

Board Deck Numbers in Seconds

You need technical debt metrics for next week's board meeting. Previously: schedule a call with engineering, wait for them to pull the data, hope the numbers are right. Now: ask directly.

Ask: @context What percentage of our codebase is more than 3 years old with no recent commits?
Time saved: 2-3 days of back-and-forth eliminated

M&A Due Diligence

You're evaluating an acquisition. Their code is a black box. Previously: hire consultants or pull your senior engineers off roadmap work. Now: get answers before the call.

Ask: @context Are there any hardcoded API keys or credentials in the codebase?
Time saved: Spot red flags before wasting a term sheet

Engineering Velocity Data

You need to understand where engineering time is going. Previously: wait for the monthly engineering report. Now: get real-time answers from the source of truth.

Ask: @context How many bug fixes vs. new features shipped this sprint?
Time saved: No more waiting for compiled reports
PRODUCT MANAGERS

Scope features, trace user flows, check flags — without blocking engineers

Scope Before Sprint Planning

You need to know if "add Apple Pay" is a 2-day or 2-month project. Previously: schedule a grooming session, interrupt 3 engineers, get conflicting estimates. Now: see the actual code impact.

Ask: @context What files would need to change to add a new payment provider to checkout?
Time saved: Stop underscoping. Stop overcommitting.

Debug Conversion Drops

Checkout conversion tanked 8% and you need to know why. Previously: file a ticket, wait for engineering bandwidth. Now: trace the actual flow yourself.

Ask: @context Walk me through what happens when a user clicks "Place Order" step by step
Time saved: Find the bottleneck before standup tomorrow

Check Feature Flags

Sales needs to know if the new pricing page is live for enterprise customers. Previously: Slack the engineer who built it. Now: check the source of truth directly.

Ask: @context What feature flags control the pricing page and what are their current values?
Time saved: Answer sales in 30 seconds, not 30 minutes
SUPPORT & CUSTOMER SUCCESS

Answer customer questions without escalating to engineering

Answer "How Does This Work?" Tickets

Enterprise customer asks how webhook retries work. Previously: escalate to engineering, wait 4 hours. Now: get the exact answer with file references.

Ask: @context How many times do we retry failed webhooks and what's the backoff strategy?
Time saved: Close tickets in minutes, not days

Debug Customer-Reported Issues

Customer reports "the export is missing data." Previously: reproduce, escalate, wait for diagnosis. Now: understand the export logic yourself.

Ask: @context What filters does the CSV export apply? Could it be excluding archived records?
Time saved: Diagnose before escalating

Verify API Behavior for Customers

Customer asks if your API supports a specific parameter. Previously: check docs (outdated), then ask engineering. Now: check the actual implementation.

Ask: @context Does the /orders endpoint support filtering by created_at date range?
Time saved: Never give customers wrong info again

See what your team is asking.
No black boxes.

Real-time dashboard shows every question and response.

Full transparency on every query

Monitor who's asking what, track response quality, and catch issues before they become problems. Or disable logging entirely — your choice.

Live Request Feed

Watch questions come in from Slack, API, and chat widget

Response Quality

See which answers include file refs vs. need improvement

Usage Patterns

Know which questions your team asks most often

Zero Retention Option

Disable all logging if security policy requires it

Events Dashboard
All Processors
Timestamp
Source
Status
Request
Response
2025-01-19 14:32:15
Slack
Success
How do we handle webhook retries?
Webhook retries are handled in app/jobs/webhook...
2025-01-19 14:28:42
REST API
Success
Analyze Sentry error #4521
The error occurs in user_controller.rb:45 when...
2025-01-19 14:26:18
Chat Widget
Processing
Where is user authentication implemented?

Enrich answers with live business data

Combine system knowledge with customer context, live metrics, and documentation.

1

Pass Customer Context

The chat widget receives data attributes about the current user. Support can ask "why is this customer seeing an error?" and get answers specific to their account tier, plan, and history.

data-customer-id="12345"
data-account-tier="enterprise"
data-pricing-plan="pro-annual"
data-user-role="admin"
2

Connect Live APIs

Claude Code can call your internal endpoints during queries. Ask "what's the current cache hit rate?" and get real numbers, not just code that calculates them.

POST /api/v1/query
{
  "context_apis": [
    "https://api.yourapp.com/metrics"
  ]
}
3

Upload Supporting Docs

PDFs, runbooks, API specs, architecture diagrams. Claude Code combines your implementation with your documentation for complete answers.

PDFs Runbooks API Specs ADRs

Before you commit 2 minutes to setup

Here's what engineering leads ask before rolling it out.

"What does this actually cost?"

$99-299/month flat. No per-seat fees. No usage caps. You bring your own API keys (Anthropic, Bedrock, or Vertex AI) and pay those providers directly. We add zero markup to LLM costs. 60-day free trial, cancel anytime.

"How long until we're actually using it?"

2 minutes. Connect GitHub, install the Slack app, paste your API key. No procurement, no sales calls, no enterprise approval queue. Your PM can start asking questions before lunch.

"Is our data safe? Do you train on it?"

Never. Your systems are analyzed in sandboxed, network-isolated workers. Zero retention policy available. Your API keys mean your data stays with Anthropic/AWS/Google under your existing agreements. We never see raw responses.

"Will this spam our Slack channels?"

No. The bot only responds when @mentioned. Answers stay in threads. Works in DMs too. Average response: 3-4 sentences with file references. No hallucinated novels.

"What if it gives wrong answers?"

Every answer includes file references. Your team can verify by clicking through to the actual code. Confidence indicators show when Claude Code is uncertain. Bad answers get caught before they cause problems.

"What questions can it actually answer?"

Strategic questions about how your systems work. "What's our technical debt in the payment flow?" "How would adding Apple Pay impact checkout?" "Where are we vulnerable to rate limiting?" Answers come from your actual implementation — grounded in source files, not hallucinations.

Flat monthly rate. No surprises.

No per-seat fees. No usage caps. No LLM markup. 60-day trial to prove ROI.

Shared Server

Shared server hosted by Critical Context

$ 100 /month
  • Shared infrastructure
  • Standard support
  • Community access

Self-Hosted

Docker image for self-hosting on your infrastructure

$ 1000 /month
  • Docker image license
  • Your own infrastructure
  • Full data ownership
  • Most secure option
  • Priority support

Bring your own API key. You pay Anthropic/AWS/Google directly for LLM usage. We don't mark up token costs.

Strategic insights shouldn't require
engineering bandwidth.

Setup takes 2 minutes. No credit card required. Your API keys.

60-day free trial Cancel anytime No LLM markup
Start 60-Day Free Trial Give your leadership team direct access to system intelligence.
$ context setup
Connecting to GitHub...
✓ Repository linked
Installing Slack app...
✓ Bot added to #engineering
Indexing codebase...
✓ Ready to answer questions
$